Product was missing parts and not functioning
I purchased this as a Christmas gift for my great niece. It is larger than I thought it would be. I am certain that she will be delighted. She is quite the Harry Potter fan.
Beautiful and unique wooden handmade products from Lithuania. Each item made with enthusiasm, love and scurpuliosity. Detailed parts for items are cutted off by professional equipment and glued together with care.
Processing time The time I need to prepare an order for dispatching varies. I do my best to personalize, produce and dispatch each order as soon as possible. Usually buyers receive confirmation, that order has been dispatched within 2-4 days after purchase.
Estimated shipping times ✈ United States – 9-21 business days; ✈ Australia – 2-4 weeks; ✈ Canada – 2-4 weeks; ✈ Europe – 9-17 business days; ✈ Other countries – up to 21 business days. I do my best to dispatch orders as fast as it possible, it helps to come shipments faster. If shipment was lost or late, I always take care of it and trying to solve the problem. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and exchanges Feel free to contact me with any issue. Please, inform me about returning within 14 days after receiving item.
I don't accept cancellations But please contact me if you have any problems with your order.
Custom or personalized orders can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective.
Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.